Personalisation Employee

Our company has been very successful in the European market as a software service provider for security and smart card systems for over 15 years. Our group of companies offers the perfect software for the management of the life cycle of ID cards, smart cards, and access authorizations for internal and external persons as well as the management of visitors and partner companies. The data security of our customers as well as smart usability is always in the focus of our quality claim and all at ID-ware contribute daily with a lot of commitment and joy to the successful achievement of this claim. Our trusting and cooperative partnership with our well-known customers from various market segments as well as an appreciative and open corporate culture form the foundation and confirm us in our further development and contribute significantly to the growth of the company.

As a result, we are looking for immediate reinforcement of our Personalisation team in Den Haag.

The Personalisation department is one of the pillars of ID-ware operations, responsible for personalizing smart cards and other token carriers, which are used for identification, physical access to buildings and premises, and access to various applications such as vending machines, lockers, and printers. The cards are printed on both sides (personalized) and the chip is programmed with specific settings to be used for various applications.

The customers consist mainly of larger (government) organizations and multinationals. ID-ware provides complete service, including taking care of the distribution process, around these cards for a substantial part of the market.

What do we offer

  • Flexibility at work - both working hours and working environment (on site / at home)
  • Scope for innovative ideas and further training opportunities
  • International team
  • Workplace is well equipped with state-of-the-art modern tools and agile methodologies
  • Collegial working environment and relaxed team spirit
  • Transparent and open corporate culture with the goal of your personal development and the company a bit further, every day
  • On-the-job training
  • A performance related salary
  • Free drinks
  • Employee events

Your tasks

Conducting personalization tasks, including:

  • Planning and administration of personalisation orders
  • Printing smart cards and other token carriers
  • Quality/Visual control of personalised cards and material
  • Sorting and packing of personalisation cards and supplies

In addition:

  • Creating and updating card layouts and other configuration using ID-ware software
  • Review logfiles and troubleshoot, creating bug reports and effectively communicate to development
  • Daily maintenance and troubleshooting/fixing common issues related to the personalization equipment
  • Cooperate with development in improvement of personalisation environment

Who we are looking for

  • Hands-on and all-around person, with a can-do mentality
  • MBO 4/HBO degree or thinking level with a technical ICT background
  • Sound knowledge of Office applications (Excel, Word, Teams)
  • Proficient knowledge of Dutch and English languages
  • Good communication, cooperation, and teamwork skills
  • Strong customer and service orientation understanding
  • Accurate, process- and solution-oriented attitude
  • Ability to deal with unforeseen issues before escalating to technical team
  • Can handle the software and printers in an easy way
  • Ability to take ownership: can deal with deadlines
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